Last updated: August 1, 2026
1. Introduction
Memoiris ("we," "our," or "us") is a memoir and companion app that helps you record your memories through voice and text conversations. We are committed to protecting your privacy and being transparent about how we handle your data.
This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Memoiris, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account information: Email address, phone number, and nickname when you register.
- Profile settings: AI companion name, AI interaction style, font size, and language preferences.
- Content you create: Voice recordings, text entries, memoir chapters, and social posts you publish.
2.2 Information Automatically Collected
- Device information: Device model, operating system version, app version, and unique device identifiers.
- Usage data: How you interact with the app, features used, timestamps, and crash reports.
- Audio data: Voice recordings processed for speech-to-text conversion and AI conversation generation.
2.3 Information from Third Parties
- Google: If you sign in with Google, we receive your Google account ID, name, and email as authorized by you.
- Apple/Google Play Billing: Subscription purchase tokens to verify your premium membership status.
3. How We Use Your Information
- Provide core services: Process your voice into text, generate AI companion responses, and create memoir chapters.
- Account management: Authenticate your identity, manage subscriptions, and sync your data across devices.
- Social features: Enable friend connections, messaging, and plaza posts when you choose to use them.
- Improve our services: Analyze usage patterns and fix bugs to enhance the app experience.
- Communications: Send service notifications, daily reminders (if enabled), and important account updates.
- Security: Detect and prevent fraud, abuse, and unauthorized access.
4. How We Share Your Information
We do not sell your personal data. We share information only in the following circumstances:
- AI Processing: Your text and voice data are sent to AI language model providers to generate conversational responses. These providers process data on our behalf and are bound by confidentiality obligations.
- Cloud Infrastructure: We use cloud hosting providers to store and process your data securely.
- Legal Compliance: When required by law, court order, or to protect our rights and the safety of others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred subject to the protections of this policy.
5. Data Storage and Security
Your data is stored on secured servers with access controls. We use encryption for data in transit (TLS/SSL) and at rest. Despite our efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the following rights:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your account and associated data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to certain processing activities.
- Withdraw Consent: Withdraw consent for processing based on your prior consent.
To exercise these rights, contact us at privacy@memoiris.com.
7. Data Retention
We retain your data for as long as your account is active. When you delete your account, we remove or anonymize your personal data within 30 days, except where retention is required by law.
8. Children's Privacy
Memoiris is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
9. International Data Transfers
Your data may be processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
10. Cookies and Tracking
The Memoiris app does not use cookies. Our website uses minimal cookies for analytics and functionality. You can control cookies through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or via email. The "Last updated" date at the top reflects the most recent revision.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us: